At Viprix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you use our website, we may collect information such as:
- Full name
- Email address
- Mobile/phone number
- Billing and shipping address
- Order and purchase details
- Payment-related information
- Website usage and browsing information
- Any information you voluntarily provide when contacting us
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm and communicate order details
- Provide customer support
- Process payments through our payment partners
- Send shipping and delivery updates
- Improve our products, services, and website
- Send promotional communications where permitted and where you have opted in
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal requirements
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
We do not intentionally store your complete debit card, credit card, UPI, or other sensitive payment credentials on our servers. Payment information is handled by the relevant payment gateway according to its own security and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website usage
- Improve website performance
- Provide relevant marketing or promotional content
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as:
- Payment gateway providers
- Courier and logistics partners
- Website and hosting service providers
- Customer support or technology service providers
- Marketing or analytics service providers, where applicable
These parties may receive only the information necessary to perform their respective services.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Marketing Communications
If you have opted to receive promotional communications from us, we may contact you regarding new products, offers, updates, or other relevant information.
You can unsubscribe from promotional emails or request that we stop sending marketing communications at any time.
8. Third-Party Links
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Viprix is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies.
9. Children’s Privacy
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children without appropriate consent.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for certain uses of your information
- Opt out of marketing communications
To make a privacy-related request, please contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [Your Email Address]
Phone/WhatsApp: [Your Contact Number]
Website: [Your Website URL]
Viprix — Pure Care, Global Standard.
